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Three Rivers Ambulance Authority raises compliances following split from former contractor

Rebecca Green

The Three Rivers Ambulance Authority announced last week it reached 80% compliance on Priority 1 calls for September.

To be considered compliant, ambulances must arrive on the scene of a Priority 1 call within 8 minutes and 30 seconds 90 percent of the time. The Three Rivers Ambulance Authority hasn’t reached 80 percent compliance since April 2021.

Executive Director Joel Benz said people at TRAA are more engaged since their contract was switched.

“It allows us the opportunity to kind of, you know, make changes but then impact our compliance percentages overall," he said.

This increase is a 7 percent increase over the prior month. In September, TRAA assumed operations from their previous contractor, Paramedics Logistics Indiana, LLC.

Priority 1 calls include strokes, heart attacks, difficulty breathing and major trauma.

Benz said his ideal full staff is between 82 and 88 people.

Currently, the ambulance authority has a little over 60 people and 28 people enrolled in its Earn While You Learn class, which is an apprentice-style class for those interested in becoming EMTs.

Ella Abbott is a multimedia reporter for 89.1 WBOI. She is a strong believer in the ways audio storytelling can engage an audience and create a sensory experience.